Shipping & Return
Shipping Policy
Order Processing
All orders are processed within 1–3 business days after confirmation. Orders placed on weekends or public holidays will be processed on the next working day.
Shipping Time
For domestic orders within India, delivery usually takes 5–7 business days after dispatch. For international orders, the delivery time may vary between 10–15 business days, depending on the destination and customs clearance.
Shipping Charges
We offer free shipping on all prepaid orders above ₹999/-. Standard shipping charges apply for orders below ₹999/-. International shipping charges are calculated at checkout based on destination and weight.
Order Tracking
Once your order has been shipped, you will receive an email or SMS with tracking details. You can track your order anytime using the tracking link provided.
Delays
We work with trusted courier partners to ensure timely delivery. However, unforeseen delays may occur due to public holidays, weather conditions, or customs procedures. If your order is delayed, our support team will keep you informed.
Incorrect Address
Please ensure that your shipping details are accurate before placing the order. Saanjh by Abhisha is not responsible for delays, failed deliveries, or lost packages caused by incorrect or incomplete addresses provided by the customer.
Return & Exchange Policy
Eligibility
Returns or exchanges are accepted only in case of manufacturing defects. An unboxing video is mandatory for all return or exchange claims. Requests must be raised within 7 days of receiving the order.
Conditions
To qualify for a return or exchange, the product must be unused and in its original packaging with all tags intact. The item must be returned in the same condition as received. Products showing signs of wear or damage will not be accepted.
Process
To initiate a return or exchange, contact us via WhatsApp or email with your order details and unboxing video. Our team will review your request and confirm eligibility. Once approved, we will provide return instructions or arrange a pickup where applicable.
Refunds
Refunds are processed only after product verification. The refund amount will be credited to the original payment method within 5–7 business days after approval. Please note that any applicable shipping charges are non-refundable.
Non-Returnable Items
Sale or discounted items are not eligible for return or exchange. Returns are not accepted for damages caused by improper handling or normal wear and tear.
Need Help?
If you have any questions regarding shipping, delivery, or returns, please contact us at:
📞 +91 7387744589
📧 Saanjhbyabhisha@gmail.com
📸 Instagram: @saanjhbyabhisha
